Testimonials

February 18, 2018
Birthday 93
Thank you Jose!! Job well done. The day we visited it was very busy but Jose kept us in the loop. Jose was willing to show us several cars but we settled on one early.


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February 18, 2018
Afs528
Great experience in and out fast, traded in my car and shawn weir was great, there were snacks and beverages while you waiting and financing moved things right along! I highly recommend Bourne’s !!


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February 17, 2018
Jmpsan
Best experience I've had at a dealership so far. Sue and Carlos were great. I'll be going back in a few weeks to buy my second car.


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February 16, 2018
Maluco82
The staff at Bourne's Auto Center is great they treated me with a lot of respect and and they take care of you like your family I recommend anybody to come there and buy a car because you're going to walk away with a great deal and a great car and great service... and I'm also like to thank my car dealer Jose Garcia for taking care of me as this is my third car buying from Bournes Auto Center....


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February 16, 2018
Mike Nogo
I want to start off by saying that I was referred here by a coworker, and I went in with an open mind. My experience started when I looked at the company's online website which is very user friendly. As soon as I finished my inquiry and sent my info, Amy called me withing 5 minutes. The next day when I came in, I was greeted by Trey who made sure to shake my hand and let my wife and I try the different vehicles that we wanted. When we picked out a vehicle, we waited a bit in their comfortab


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February 15, 2018
Joserosado
This was the fourth car I've bought and shopping at Bourne's was the least stressful experience. I appreciate the one-price policy, as their price on the make/model I was interested in was less than at franchiuse dealers. The best was dealing with Sue, who did everything she promised and was very pleasant and professional. I never felt I was being B.S.ed by her. In fact, Sue had helped a good friend find the right car a few weeks before and based on my friends glowing endorsement, I aske


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February 15, 2018
Abdu1234
We purchased a car from Bourne’s and we are very happy with the experience. Our sales person, Greg, was extremely helpful and professional.We described what we were looking for and Grag delivered the perfect vehicle to meet our needs. The pricing and condition of the vehicle was exactly as noted on the website.


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February 14, 2018
chopincm
Bourne's is great because they have "no hassle" prices, so the cars are in the ballpark of market value already and you don't have to waste hours haggling. On top of that, my sales reps Mark was extremely easy to work with, not at all pushy, and patient with the multiple cars I test drove. He even reserved a car in advance via a refundable deposit!! He also followed up with me days later and made sure I was happy with everything, and provided me a Carfax copy I requested. All


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February 14, 2018
Laura S.
I want to give a BIG SHOUT OUT to the Service Department manager Michael Clark for providing EXCELLENT customer service.  A couple of weeks ago, I brought my Mercedes Benz E500 in for repairs and Michael was very instrumental in getting one of them done! My car is running better than it has in a long time. The whole team was very pro


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February 14, 2018
Quinn55
I gave the rating i gave because i had from the first time walking in some who paid attention to wanting to help me. Even if just to answer a few question. Which to me is a great start of wanting to do business there.


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February 14, 2018
Lola1991
Always a wonderful , low pressure atmosphere at Bourne’s auto. Love them and absolutely in love with my car! My family always buys from Bourne’s !


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February 13, 2018
Nana716
Mario was a wonderful no pressure informative sales person! He directed me right to the car I had been looking at on line. Everyone at the dealership was professional and curtious, from the receptionist to Mario my salesperson to Dave the one who helped with financing and walked us through all our options. I would definitely recommend this dealership and if you look around they have the most reasonable prices!! I bought a 2016 Chevy equinox and I love it!


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February 13, 2018
Furtado
I work at a corporate dealer myself and both the Sales & Service team at Bournes has exceeded my expectations, which are high when it comes to dealerships. They out performed the 3 large dealers I've worked at (Toyota and two Nissan Dealers). Kim, my sales and person Carlos, my finance consultant made my purchase pretty pleasant and quick. Then after my transmission went in my car a while after, Mike and Kory in service were great as well. They took care of getting my vehicle towed to th


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February 13, 2018
Sam Patterson
Very nice and professional. Large selection.


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February 13, 2018
JJ Gallant
I am in the process of finding a car and waiting on a real estate deal so I can pay cash. Everyone here is so friendly and awesome, especially Tori at the front desk! She is so sweet and friendly. Mario is also a great guy who is there to show you what YOU want and not to SELL you what HE wants. No pressure here and awesome peopl


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February 13, 2018
Gabe Furtado
I work at a corporate dealer myself and both the Sales & Service team at Bournes has exceeded my expectations, which are high when it comes to dealerships. They out performed the 3 large dealers I've worked at (Toyota and two Nissan Dealers). Kim, my sales and person Carlos, my finance consultant made my purchase pretty pleasant and


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February 12, 2018
JONNIE57
TO WHOM IT MAY CONCERN.... THIS DEALERSHIP IS BY FAR THE BEST IN SERVICE ON ALL LEVELS MY SINCERE COMPLIMENTS ON MR. JASON BOURNES TASTE AND SELECTION OF HIS SERVICE ENTOURAGE..... IT IS A DEEP AND WARM PLEASURE TO BE SERVED AT THIS ESTABLISHMENT..... IM A VERY HAPPY MAN ... IM NOT ONLY A CUSTOMER , IM A “BOURNE CLIENT” THAT SAID WITH ALL THE AWESOME SERVICE GIVEN .... THE NAMES THAT SHOULD BE RECONIZED FOR THEIR HARD WORK AND PROFESSIONALISM IS NONE OTHER THAN THE FOLLOWING..... CARLOS , TREY,


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February 12, 2018
StefMax14
I had a very unique situation I had no license but had to buy a car in order to get my license. My salesman Trevon Hubbard was AWESOME! 🤗 He was very helpful to my situation. He stayed in touch with me and made sure I got the things I needed. He even followed up after my service appointment to see how I made out. He needs a raise. Or at the very least can he get his picture on his business card. He should be appreciated and sometimes the small things show people appreciation. Carlos even


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February 12, 2018
Mary Klapthor
Friendly, helpful


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February 12, 2018
Jolsen30
I recently bought a Jeep Cherokee from bournes auto center after being referred there by my fiancée. I worked with salesman Jose Garcia who was patient, professional and helped me find the best car possible to suit my needs. I am a veteran returning from a 7 month deployment and alot of changes needed to be done to my insurance, registration, address etc that were frustrating and confusing to me. Jose took the time to help guide me in the right direction which is greatly appreciated. I had


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February 12, 2018
lillypink78
My husband and I purchased out third vehicle with Bourne's Auto Center this past weekend, and couldn't be happier. They are pleasant, efficient, and have excellent vehicles and prices. We went there at 9am to test drive a car, and were driving off the lot in the new car before noon the same day. We have never once felt pressured by the staff. Highly recommend!!!


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February 11, 2018
Callmedannyb
Greg was a great help. I came in the car was ready for a test drive. Once I decided I was ready to by it and I was able to leave with new bae the next day. He stayed in contact and kept me updated the whole time. Shout out to G 💪🏾


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February 10, 2018
Heidi Brennan
Purchased my third car with you guys today, and couldn't be happier. Love doing business with you!


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February 10, 2018
Perkinsc84
Great experience from start to finish. Mike was great to work with and always available (even after the sale). Financing was effortless. We were on a tight time line and everything was done when promised. Thank you for all you help.


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February 10, 2018
lucy dejesus
The salesman Trey was very welcoming, informative and very professional, we waited because he was busy with customers that had appointments, although I didn't have an appoint, he was apologetic. I gave it 4 stars instead of 5 because I stood at the door for about 10 minutes and was never asked if I needed help, I see this dealership


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February 10, 2018
Victoria Stratton
This place is great! It came highly recommended and I was not disappointed. The sales associate Trevon Hubbard made the process painless and pleasant. Truly one stop shopping. I went there with $10 in my wallet and left with the same $10 ... and a new (well, gently used), awesome car!


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February 09, 2018
Husebyehouse
I’d like for everyone to have as a great of a shopping experience as I have. Trey is absolutely fabulous, knowledgeable, and gives great customer service. From start to finish he made the transaction smooth and effortless. With a professional attitude and a million dollar smile Trey is your guy if you would like help with buying your next car!!


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February 09, 2018
Nady3333
Good place to bye a car friendly ppl and good deals I’m glad I took the time to stop bye the dealership thanks so much Mario dee for everything you did for me


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February 08, 2018
Jacqueline Lee
Excellent and efficient service! Worked with salesman, Jose Garcia to buy my car and yesterday to buy my fiancés and both experiences were highly recommendable!


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February 08, 2018
JenniferB3
I drove down from Manchester, NH and totally worth it! The entire staff from start to end was amazing- so friendly and helpful! David was so kind and awesome to work with! :-) I will defintely be back in the future!


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February 08, 2018
Jennifer Haynes
Perfect car awesome price. Way out priced their competition!! Highly recommend!!


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February 07, 2018
Jimbo14
Greeted with a smile pretty much at the door. All the staff was very polite and friendly. financing at a good rate. New plates and out the door the same day.


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February 07, 2018
Packystore
Salesman (Mark) was knowledgeable, had the car we were interested in waiting for us, no hassle as far as requesting a test drive, trade-in was evaluated in respectable time. Finance Manager listened to my request, for what I wanted for payments, and terms, he met that without any problems. Also, he did not want to try to "up-sell" ie. pressure me into buying an extended warranty.


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February 06, 2018
Eclementino02072
Mark was the most patient , well informed person I have met . He took his time to find a car that both my husband and I liked . He took the time to review each detail and made sure everything we needed was ready as fast as possible . Carlos who dealt with the finance was also very patient and well informed . He his time to find us a acceptable loan at the lowest rate . Great people , great company ! Very satisfied costumer !!


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February 05, 2018
Manny1971
We had a GREAT “hassle free” experience. The salesman Shawn & finance manager Carlos couldn’t have been more helpful!! They made the car buying experience (Which many know could be frustrating) easy, quick & pressure free. if you are looking to buy a car, I would highly recommend asking for Shawn Weir in sales & Carlos Machado in finance.


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February 03, 2018
Lara Silva
My experience with Bourne’s Auto Center was excellent! I was help by Trevon Hubbard the best sales associate I’ve met so far. For sure will be my top recommendation.


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February 01, 2018
Michael Sellitti
Sales staff were easy to communicate with, understood my needs, and didn’t try to sell me anything extra or different than what I inquired about directly. Very much appreciate them making sure I could get in and out quickly in order to keep to my busy schedule, on top of that, the sales team made sure that I got a second key for my v


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February 01, 2018
Susan Flanders
I have bought four vehicles from Bourne Auto. They give a percentage of all sales to a different charity each month! Thank you Shawn Saunders and David Pair... you guys rock! I also want to give a shout out to the service department. Thanks for your patience showing me my defroster button was not broken, but I was pushing the wrong b


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January 31, 2018
Jack
Looked online for a 3 year old or so Acura MDX. Looked at BBB and other rating sites and excluded a couple nasty used car places. Preferred a dealership for quality and visited a couple but Bourne's had a value based price and good ratings (all have a few bad ratings, nature of business, but Bourne's had similar ratings to new car dealers). Ended up getting a very good trade-in price on my old car, better than others, and bought from Bourne's. Out the door in 2 hours even with sendin


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January 31, 2018
Bailey
I purchased a car from John. He was great. Jose helped me I'm picking up the car today. Car was not ready because of the registration being down. Not their fault. Suggest that a great place to get breakfast. Came back car was still not ready because of mass dot. Give me dealership plates so I can take the car and go to work. Carlos Worked very quickly on Monday to get all the paperwork done so I can make it to work on time. It's a very easy relax place. I will recommend it to everybody!


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January 31, 2018
Mya Johnson
I had the pleasure of working with Trevon, his commitment to making sure I had a great buying experience was impeccable. Always got back to me in a timely manner. Overall excellent customer service!


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January 31, 2018
Kelly Linhares-Nelson
Friendly people! No hassle and everyone was helpful to customers and each other to make things go smoothly. Had a great experience & would purchase there again.


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January 31, 2018
Kiara S
I usually am intimidated by dealerships but everyone here made the experience extraordinary. I finally purchased my dream car! Mark was very helpful and Shawn was a great finance manager. Welcoming environment and great place to buy your car. I was referred here from a friend and I will refer everyone else going forward.


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January 31, 2018
Jacquie R
Bourne's Auto Center was everything anyone would ever want in a dealership. No gimmicks, pressure or stress and without a doubt, the most pleasant car buying experience. Greg P & Matt C were the nicest to deal with throughout the entire process. The car we purchased was accurately represented which made our decision to buy that much easier.


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January 30, 2018
Taylece
Overall I had a very good experience at Bourne auto dealership. I worked with sales associate Jose Garcia. He was very helpful with everything and friendly. Thank you!


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January 30, 2018
Drussell3507
This is the second car I’ve purchased at Bourne’s. These guys are nothing short of great ! They made the process very fast and easy. Best experience I’ve had buying a car


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